Readers well versed in the social science of the past two decades won’t find much new in Supercommunicators. Once admired for combing academic research papers, Duhigg seems to have scoured the self-help section of his local bookstore instead ... The book does better where it allows for complexity ... By force of habit, perhaps, Duhigg can’t help but be prescriptive, offering a listicle on navigating online disagreements that amounts to being excessively polite.
In lucid prose, Duhigg breaks conversation down to its fundamentals, providing both an actionable guide and a revealing peek into the psychological needs and motivations that underpin human interaction. It’s a smart, revelatory look at the complex ways in which humans conflict and connect.
