PanThe Washington PostWhile Troubled convinces readers that those in power don’t understand the reality of the masses, it falls short by omitting discussions of policy ... Readers interested in reforming the foster-care system or creating a better country for children will walk away from Troubled frustrated and disappointed ... Understanding why things happen is the minimal requirement for change, and yet Henderson is so invested in his outsider status that he alienates those who might want to see and learn from his perspective.