Daniel Kahneman, Olivier Sibony, and Cass R. Sunstein
PositiveThe Washington PostNoise digs deep into the details of unwanted variation, including its causes and components, how to measure it, and the interplay between noise and bias ... they provide a well-stocked toolbox to help decision-makers identify and reduce system noise ... long and nuanced. The details and evidence will satisfy rigorous and demanding readers, as will the multiple viewpoints it offers on noise. I was distracted, however, by shifts in writing style at times. Some sentences and sections read like a psychology or statistics textbook, others like a scholarly article, and still others like the Harvard Business Review. But that is a minor complaint. Every academic, policymaker, leader and consultant ought to read this book. It convinced me that we already know how to turn down much of the systemic noise that plagues our organizations and governments.
