PanThe New York Times Book ReviewLyons doesn’t get below the surface of the place, or get to know anyone; connection and insight don’t seem to be his strengths ... Lyons’s book derails about three-quarters of the way through, as he becomes obsessed with the unpredictable behavior of one of his co-workers, a fellow he calls Trotsky, toward him. (Almost everyone in the book has been given a mildly clever pseudonym.) The reader can’t make sense of their relationship either, and soon stops caring enough to try.