RaveJewish Book CouncilThis volume ... will cement [Friedländer\'s] reputation as one of the most influential and perceptive historians of the Shoah writing today ... Friedländer brings to life the words of the victims through their letters and diaries. He uses this resource probably more extensively and effectively than any other scholar, helping him write a history with a novelist’s sense of the human aspects of the tragedy. Keenly aware that the role of historical knowledge is to smooth away disbelief, to make history seem ordinary, Friedländer provides a remarkable study of the Shoah without eliminating or domesticating the enduring sense of shock or disbelief that must confront any reader.